Technical Consulting Engineer - Customer Experience
Cisco
Job overview
| Designation | Technical Consulting Engineer - Customer Experience |
|---|---|
| Company | Cisco |
| Job location | Bangalore |
| Experience | Freshers – 2027 Passout Only |
| Employment type | full time |
Job description
Cisco is inviting applications for its Graduate Network Engineer Development Program. This program provides hands-on experience with Cisco networking technologies, mentorship from industry experts, and opportunities to earn globally recognized certifications. Selected candidates will work on enterprise networking solutions, troubleshoot complex network issues, optimize customer infrastructure, and contribute to Cisco's technical knowledge base.
Key responsibilities
• Design, configure, and maintain enterprise network infrastructure
• Troubleshoot network incidents and resolve technical issues
• Support Cisco networking products and solutions
• Monitor and optimize network performance
• Work directly with customers to resolve networking problems
• Create technical documentation and knowledge base articles
• Collaborate with engineering and technical support teams
• Stay updated with the latest networking technologies
• Contribute to continuous improvement initiatives
• Travel to customer locations when required
Required skills
• Computer Networking
• TCP/IP
• Routing & Switching
• Network Troubleshooting
• Information Technology
• Network Security Fundamentals
• Cisco Technologies
• Problem Solving
• Communication Skills
• Analytical Thinking
Eligibility & qualifications
• Bachelor's or Master's Degree in a Technical Field
• Final-Year Students or Recent Graduates
• 2027 Passout Only
• Strong interest in Networking and Information Technology
• Excellent verbal and written English communication skills
• Strong analytical and troubleshooting skills
• Ability to work independently and in teams
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