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SAP Basis Administrator (L1 Support) – RISE with SAP
Kyndryl
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Job overview
Designation
SAP Basis Administrator (L1 Support) – RISE with SAP
Company
Kyndryl
Job location
India (Hybrid)
Experience
0–2 Years Experience / Freshers Eligible
Salary
₹4 LPA – ₹8 LPA
Employment type
full time
Job description
Kyndryl is seeking a motivated SAP Basis Administrator to provide Level 1 (L1) support within the RISE with SAP (MSM) environment. The role focuses on 24x7 operations support, monitoring SAP landscapes, handling alerts and incidents, ensuring system availability, and performing basic troubleshooting.
The candidate will collaborate with L2/L3 teams, SAP, and internal stakeholders to ensure timely issue resolution and compliance with SAP RISE operational processes.
This role is ideal for candidates looking to build expertise in SAP Basis administration, SAP RISE, cloud technologies, and enterprise IT operations.
Key responsibilities
Monitor SAP systems using FRUN, Solution Manager, and monitoring dashboards
Perform alert validation, analysis, and categorization
Acknowledge and respond to alerts within SLA timelines
Escalate critical incidents to L2/L3 teams
Support incident and ticket management processes
Execute routine system health checks
Monitor background jobs and system performance
Perform basic troubleshooting and issue resolution
Coordinate with cross-functional and global delivery teams
Maintain operational documentation and process compliance
Ensure SAP system availability and stability
Support SAP RISE operational activities
Required skills
SAP Basis Fundamentals
SAP S/4HANA
SAP ECC
SAP NetWeaver
SAP System Monitoring
Incident Management
ITIL Processes
Linux Administration
Windows Administration
SAP HANA Basics
System Health Checks
Ticketing Tools
Problem Solving
Communication Skills
Team Collaboration
Customer Support
Eligibility & qualifications
Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field.
Freshers and candidates with up to 2 years of experience can apply.
Basic understanding of SAP Basis Administration.
Knowledge of SAP Architecture (Application, Database, OS Layers).
Exposure to SAP RISE with SAP is preferred.
Understanding of Linux and Windows Operating Systems.
Awareness of SAP HANA concepts.
Good analytical and troubleshooting skills.
Strong communication and teamwork abilities.
Willingness to work in rotational shifts and global support environments.
Please check the eligibility requirements carefully before applying. We do not charge anything for job alerts. All links direct to the verified employer website.
