Customer Support Executive – Banking Voice Process

Greetings from Teleperformance!We are currently hiring for the role of Customer Support Executive Voice Process for a leading International Banking Process. This is a great opportunity for both freshers and experienced candidates looking to build a career in the customer support domain

• Handle inbound customer calls related to banking services
• Resolve customer queries accurately and efficiently
• Provide excellent customer service and support
• Maintain high customer satisfaction levels
• Document customer interactions as per process guidelines
• Follow company policies and quality standards
• Escalate complex issues to the appropriate teams
• Maintain professionalism during customer interactions

• English Communication
• Hindi Communication (Mandatory)
• Customer Service
• Customer Support
• Banking Process
• Voice Process
• Call Handling
• Active Listening
• Problem Solving
• Interpersonal Skills

• Any Graduate
• Any Postgraduate
• Freshers Can Apply
• Experienced Candidates Can Apply
• Strong English Communication Skills
• Hindi Speaking Ability (Mandatory)
• Immediate Joiners Preferred